SHIPPING & TERMS
GENERAL SHIPPING POLICIES
CBD Store products ship from Hollywood, Florida US. If you received only part of your order, we will send you tracking information for the remainder of the items in your order when they ship out. Packages are generally dispatched within 1 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature.
Any order over $1,500 will require a signature at delivery. Boxes are amply sized and your items are well-protected.
ESTIMATED DELIVERY TIME
Estimated delivery time is in Business days and does not include weekends or holidays. Orders take at least one business day to process before shipping. Some products are back order and may take longer to process (such as All CBD Chocolate Edibles).
We do not process orders or ship on Sundays or holidays.
Please call us at (305) 814-4576 and chat with us to inquire about shipping overseas.
All of our international orders are sent via USPS Priority Mail Express International to ensure proper tracking. Standard delivery times for Priority Mail International is 14-21, but it can, at times, take longer to receive your shipment.
Although we only ship to countries where CBD is legal, occasionally our packages get held at customs for reasons we are not privy to.
Our action on this is to send all items with-out any CBD / Hemp labeling on All international shipping unless specified not to do so by You.
WE ARE NOT RESPONSIBLE FOR PACKAGES HELD AT CUSTOMS and CANNOT REFUND you if your package was held at customs.
This is also stated in the terms and conditions you agree to when you make a purchase. Please familiarize yourself with the customs protocol in your country, including whether your country allows nutritional supplements imported from the US.
Please contact us directly at firstname.lastname@example.org or (305) 814-4576 with any shipping questions.